Contact Hamsar

Need help with your account, login or a payment? Email our support team.

Email support@hamsar.app. Include a short description of the problem and the email or phone number used for your account. You do not need to log in to email us.

For a payment problem, include the transaction reference and payment date. Never send your password, verification code, full card details or identity documents by email.

To report a fake profile, harassment or a suspicious money request, use Report on the profile or in the conversation. This helps the team find the relevant account. You can also block the person to stop contact.